Customer dis-service. Seller beware!

Reposted from blogpad

By Jeff Bowman

I oncehad a wonderful experience with a customer service representative from a local store that I frequent. The woman was courteous, smiling, had a sense of humour and seemed to genuinely care about my concerns. The result was that my concern was rectified to my complete satisfaction, in very short order and I left with a much better impression of the store, and here I am telling you about it.

The ideal customer service experience!

The only problem with the entire scenario above is the second word,

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